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Postage & Delivery

Christmas Delivery Dates

Orders between Monday 18th and Wednesday 20th using Standard delivery under the value of £60 will be sent using the Royal Mail 48 service. Orders over £60 will be sent using Royal Mail 24 or Parcel Force 24 service.

Orders purchased on Thursday 21st using Standard delivery under the value of £30 will be sent using the Royal Mail 48 service. Orders over £30 will be sent using Royal Mail 24 or Parcel Force 24 service.

Orders purchased on Friday 22nd over the value of £30 will be sent using Royal Mail 24 or Parcel Force 24 service.

Last orders for bikes is Wednesday 20th December for Christmas delivery.

Products must be displayed as in stock at checkout. Delivery is not guaranteed. UK orders only. Delivery is dependent on circumstances that are out of our control after time of dispatch. Delivery upgrade available at additional cost.

Postage Costs
At CycleStore we want to make the delivery as simple as possible. Delivery can be made ‘over complicated’ with several expensive options. We try to keep our services as cheap and fast along with simple as possible. The chart below shows the delivery method when we ship the order.

UK Mainland

OrderValue

Delivery Service

Delivery Time (From dispatch, working days)

Cost

Less than £10

Royal Mail Tracked

1 - 2 days (from the time of despatch, see below)

£2.99

£10 to £59.99

Royal Mail Tracked 48hr

1 - 2 days (from the time of despatch, see below)

FREE

£60.00 - £199.99

Royal Mail Tracked 24hr or parcel force 24hr (weight Dependant)

Next working Day (from the time of despatch, see below)

FREE

£200+

Royal Mail Special Delivery or parcel force 24hr (weight Dependant) Signed For

Next working Day (from the time of despatch, see below)

FREE

Bikes

Parcel Force 48 Hour Signed For

48 Hour (2working days) (from the time of despatch, see below)

FREE

Please note that some areas within the UK (highlands and Islands ETC) do carry a surcharge if sent via a courier (larger orders over £60) This can range from £10-£25 depending on the location. We will contact you to inform you if this is the case. No charges will be made without your permission.

You will receive an email to let you know when your order has left our premises. The delivery information above is from the time of despatch not from the time of ordering.

If no one is home when smaller items are sent with either Royal Mail 1st class recorded or Royal Mail special delivery depending on value, a card will be left and you can either collect from the local depot or arrange a redelivery.

Bikes are sent by Parcel Force on 48 hour delivery. You will receive details of the delivery on the evening it leaves us and your order will be traceable online the following morning.

Bikes are all checked and set up before leaving, please note bikes are shipped in the manufacturer's box for environmental reasons. Most bikes will require the front wheel, handlebars, pedals and seatpost assembling.

Someone may need to sign for the package upon delivery. The courier will attempt 2 deliveries or the customer can arrange for delivery with the courier for more convenient day.

After 2 attempts the package will be returned to us and you may be subject to a charge for redelivery.
If you have any concerns about your order please email us to sales@cyclestore.co.uk don't forget to put your order number to help speed things up. If you have any special requirements regarding your order please make a note in the comments box of the ordering process. Please note we cannot arrange deliveries for specific time’s, only days.

Stock Levels.
Our stock levels are enormous, but due to the huge range of products available it’s inevitable some items will be temporarily out of stock, in most cases we can order extra stock in 1-2 days, however some items may take a little longer, if your order is going to be delayed more than 5 working days we will be in touch to let you know.

International Shipping


My Country:
         
Country Royal Mail
(size restrictions apply)
Parcelforce FREE Delivery Bike Delivery
USA £ 0.00
on orders under £300
(6-15 Working Days)
£ 30.00
(2-5 Working Days)
FREE Delivery
on orders over £300
(2-5 Working Days)
£160.00

Should the postage cost for your order exceed that quoted we reserve the right to quote additional postage costs, no extra charges will be made to your card without permission.

We cannot ship any Specialized or Oakley products outside of the EU due to dealers terms and conditions.

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