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Loyalty Scheme


What do Loyalty customers get?

Elite and Pro Loyalty customers are rewarded with exclusive discounts of up to 12% off RRP and are given early access to many of our offers and promotions.

How do I join?

Your Loyalty status is automatically applied based on your total spend on all orders to date, excluding postage costs. So when your total reaches £100, you become an Elite Loyalty customer, giving you 6% off RRP on subsequent orders. Then when your total reaches £300, you are promoted to Pro Loyalty status and your discount doubles to an incredible 12%!

What's the catch?

There's no catch - the only exceptions are that Loyalty discounts are not applied to bikes purchased with our 'free goods' offer, or any product purchased with interest free finance. But don't worry those purchases still count towards your total spend.

What's more, there is no time limit on your total spend; All of your purchases to date - however small - count towards your total, and never expire!

Please note that cancelled orders are deducted from your total spend and may reduce or remove your loyalty status.

What about existing discounts?

Simple - the greater of either your loyalty discount, or the existing discount is applied - so you always get the best deal. For instance, an Elite Loyalty customer purchasing an item with an existing 10% discount, will still get 10% off RRP, as it exceeds their 6% Loyalty discount.

However, a Pro Loyalty customer purchasing the same item will get their 12% Loyalty discount off RRP, as it exceeds the existing 10% discount.

How about a few examples?

Road Bike - RRP: £1,999.99

Customer Standard Elite Loyalty Pro Loyalty
Price paid £1,999.99 £1,879.99 £1,759.99
Discount 0% 6% 12%
Saving £0.00 £120.00 £240.00

Waterproof Jacket - RRP £249.99 NOW: £237.49 - Save 5%

Customer
Standard Elite Loyalty Pro Loyalty
Price paid £237.49 £234.99 £219.99
Discount 5% 6% 12%
Saving £12.50 £15.00 £30.00

Road Shoes - RRP £149.99 NOW: £134.99 - Save 10%

Customer
Standard Elite Loyalty Pro Loyalty
Price paid £134.99 £134.99 £127.49
Discount 10% 10% 12%
Saving £15.00 £15.00 £22.50

*Terms and conditions apply:

  • This discount is subject to change at any time.
  • Orders placed as a guest or via PayPal will only be included towards your running total if you create an account at the end of the checkout process.
  • The Reward Voucher scheme excludes loyalty customers.

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Contact Us

Address for Deliveries and Returns
CSO Logistics
Unit 2 Radnor Park Industrial Estate

Back Lane, Congleton, CW12 4XJ
t: +44(0)1260 275554
e: [email protected]

Opening Times
9am to 5pm Monday - Friday


© Cycle Centre Congleton Limited 2021. Cyclestore is a trading name of Cycle Centre Congleton Limited. All Rights Reserved Company No. 0510467 | VAT No: 593 733 507

IMPORTANT INFORMATION: Cyclestore is a trading name for Cycle Centre Congleton Limited. Cycle Centre Congleton Limited trading as Cyclestore acts as a credit broker and offers credit products from V12 Retail Finance and PayPal (Europe) trading as PayPal Credit. Cycle Centre Congleton Limited trading as Cyclestore is registered in England and Wales 0510467. Registered office: 36-40 West Road, Congleton, Cheshire, CW12 4ES. Cycle Centre Congleton Limited trading as Cyclestore is authorised and regulated by the Financial Conduct Authority. Our registration number is 723417. Credit provided subject to age and status.

V12 Example: If total purchase price is £1,799.00 with a deposit of £179.90 (10%) and your selected term is 24 months, you would pay £67.46 per month. Total amount payable is £1799.00, subject to terms and status.

PayPal Credit is subject to status. Terms and Conditions apply. Cycle Centre Congleton Limited acts as a broker and offers credit from PayPal Credit. PayPal Credit is trading name of PayPal (Europe) S.à r.l. et Cie, S.C.A. Société en Commandite par Actions Registered Office: 22-24 Boulevard Royal L-2449, Luxembourg. † Full Representative Example: Representative 21.9% APR (variable), Purchase interest rate 21.9% p.a. (variable), Assumed credit limit £1,200.00.