We are still open and shipping as quickly as possible, however due to the current pandemic and social distancing measures in our warehouse/offices orders are experiencing delays due to overwhelming demand. We are hoping to have all orders shipped within 5 working days of them being placed. Please do not contact us within this time frame unless you need to cancel or amend an order - Our phone lines and emails are exceptionally busy resulting in slower order processing times. Please also be aware there are small delays in the courier network. All customers will receive an email once their order has been shipped. Please stay safe - we will get you riding asap :-)

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Rewards Voucher - Terms and Conditions

Place an order with Cyclestore for one of the selected products and receive a unique voucher code for 10% of the value of the item, to be used within the next 12 months.

Offer restrictions:

  • Voucher codes will be sent out by email once the order for the selected item has checked out.
  • Vouchers codes are not allocated to customers who purchase items with finance.
  • In order to receive your voucher code, you must be subscribed to Cyclestore emails.
  • You must enter your unique voucher code in the “discount or voucher code” box located at checkout.
  • Voucher codes will be single use and specific to a customer account, any remaining balance will be reissued.
  • Returned/cancelled items will result in the voucher being cancelled or if the voucher has been used, the value of the voucher will be taken from the refund.
  • Vouchers cannot be applied retrospectively.
  • Loyalty customers are not eligible for this promotion.
  • Only those who have received the emailed promotion code are eligible for the discounts.

Cyclestore reserves the right to cancel or amend this offer and terms and conditions at any time without prior notice.

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