Christmas Delivery Information
Looking to order a gift for Christmas? Make sure you order before the final delivery dates!
Thursday 20th December - Orders under £30 (Order by 3PM). Shipped on a Royal Mail Tracked 48 Service.
Saturday 22nd December - Orders over £30 (Order by 7AM). Shipped on a Royal Mail Tracked 24 Service.
*In Stock Items. UK Delivery. Dispatch Dates Only. Christmas Delivery Not Guaranteed.
Postage Costs
At CycleStore we want to make the delivery as simple as possible. Delivery can be made ‘over complicated’ with several expensive options. We try to keep our services as cheap and fast along with simple as possible. The chart below shows the delivery method when we ship the order.
UK Mainland
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OrderValue
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Delivery Service
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Delivery Time (From dispatch, working days)
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Cost
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Less than £10
Up to £59.99
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Royal Mail Tracked
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2 working days (from the time of despatch, see below)
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£2.99
FREE
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£60.00 +
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Royal Mail Special delivery or parcel force 24hr (weight Dependant) Signed For
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Next working Day (from the time of despatch, see below)
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FREE
|
|
Bikes
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Parcel Force 48 Hour Signed For
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48 Hour (2working days) (from the time of despatch, see below)
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FREE
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Please note that some areas within the UK (highlands and Islands ETC) do carry a surcharge if sent via a courier (larger orders over £60) This can range from £10-£25 depending on the location. We will contact you to inform you if this is the case. No charges will be made without your permission.
You will receive an email to let you know when your order has left our premises. The delivery information above is from the time of despatch not from the time of ordering.
If no one is home when smaller items are sent with either Royal Mail 1st class recorded or Royal Mail special delivery depending on value, a card will be left and you can either collect from the local depot or arrange a redelivery.
Bikes are sent by Parcel Force on 48 hour delivery. You will receive details of the delivery on the evening it leaves us and your order will be traceable online the following morning.
Bikes are all checked and set up before leaving. Most bikes will require the front wheel, handlebars, pedals and seatpost assembling.
Someone may need to sign for the package upon delivery. The courier will attempt 2 deliveries or the customer can arrange for delivery with the courier for more convenient day.
After 2 attempts the package will be returned to us and you may be subject to a charge for redelivery.
If you have any concerns about your order please email us to sales@cyclestore.co.uk don't forget to put your order number to help speed things up. If you have any special requirements regarding your order please make a note in the comments box of the ordering process. Please note we cannot arrange deliveries for specific time’s, only days.
